State Farm® Insurance Agent Manny Acosta

"Very helpful and honest. I must say when you are sick and you need to file a claim at times it can be overwhelming, I called and Zai helped me every step of the way. Excellent customer service skills. A true professional . This young lady is amazing and I would highly recommend her if anyone needs insurance."

"Honestly the worst State Farm agent I've ever had. Used State Farm for most of my adult life (I'm 52), but during my time utilizing this agency - since April 2023, yes for real - I am done with State Farm forever and I would never recommend this insurance company for anyone. Honestly I believe most of this feeling I have is due to Manny Acosta's agency. I have a friend who uses State Farm, and lives right here by me in 32806 who left and went to another agent in the area because this agent was no good to him either. Won't return phone calls - who's ever heard of this from an insurance agent? My first. Check me out, I'm not a deadbeat, and I don't usually have these sorts of beefs with any company. Manny's agency ruined State Farm for me. Had State Farm in AZ till April 2023, there is an awesome agent in Gold Canyon. Moved back here to Orlando, well you know."

"(Translated by Google) Terrible attention, from Manny Acosta's agency, they renew without the client's approval, they do not explain the benefits they have, they are only interested in charging the commission and not serving the client. I do not recommend them. They hurt me by not offering a car rental service, they placed it only on one of the three cars, and not on the other two. As an agency I do not recommend it. I am a Health, Life and complementary agent, I am not a car agent, for this reason I do not know everything related to the subject, and if the folders you talk about arrive, but since I do not know about the subject of car insurance, and your work it is to explain the coverage and offer all the services, and I as a client accept it, that is precisely my complaint, THEY DID NOT EXPLAIN ME, OR OFFER ME ALL THE BENEFITS I NEEDED, AS I STATED WHEN I TALKED WITH YOU BY PHONE, THEY DID NOT OFFER ME TO PLACE THE SERVICE CAR RENTAL, IN CASE OF ACCIDENT, TO NOT REMAIN WITHOUT A CAR. (Original) Pésima atención, de la agencia de Manny Acosta, hacen renovación sin la aprobación del cliente, no explican los beneficio que tiene, solo le interesa cobrar la comisión y no atender al cliente. no los recomiendo. me perjudicaron al no ofrecer servicio de alquiler de carro, se lo colocaron solo a uno de los tres carro, y a los otros dos no. Como agencia no la recomiendo. Soy agente de Salud, Vida y complementario, no soy agente de carro, por tal motivo desconozco todo lo relacionado con el tema, y si llegan las carpetas de las que habla, pero como desconozco sobre el tema de seguro de carro, y su trabajo es explicar la cobertura y ofrecer todos los servicios, y yo como cliente aceptarlo, eso es precisamente mi queja, NO ME EXPLICARON, NI ME OFRECIERON TODOS LOS BENEFICIOS QUE NECESITABA, COMO MANISFESTE CUANDO HABLE CON USTED POR TELEFONO, NO ME OFRECIERON COLOCAR EL SERVICIO DE ALQUILER DE CARRO, EN CASO DE ACCIDENTE, PARA NO QUEDAR SIN CARRO."

"Shout out to Jose Rodriguez. He was awesome and knowledgeable he helped me with my auto policy and he got me right! I had a lot of choices and almost went with a competitor and when it came down to it State Farm was the better choice! Thanks for the assist Jose. 🙏🙌🫡"